Privacy Policy
PRIVACY POLICY
At Toronto Shades, protecting your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or place an order with us.
By using our website, you agree to the practices described in this Privacy Policy.
STORE INFORMATION
Toronto Shades
Email: info@toronto-shades.com
- PERSONAL INFORMATION WE COLLECT
When you visit Toronto Shades, we may automatically collect certain information about your device and browsing activity, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referral source
- Date and time of access
This information helps us improve our website performance, customer experience, and security.
- COOKIES
Toronto Shades uses cookies to improve website functionality and personalize your shopping experience.
Cookies help us:
- remember your preferences,
- improve website speed,
- analyze traffic,
- and provide relevant advertising.
You can disable cookies through your browser settings at any time. Please note that some parts of the website may not function properly if cookies are disabled.
- CONTACTING US
When you contact us by email or through our contact form, we may collect:
- your name,
- email address,
- order details,
- and any additional information you choose to provide.
This information is only used to respond to your inquiry and provide customer support.
- ORDERS AND CUSTOMER ACCOUNTS
When placing an order or creating an account, we may collect:
- full name,
- billing and shipping address,
- phone number,
- payment information,
- and email address.
This information is necessary to process orders, handle deliveries, and provide customer service.
- EMAIL MARKETING
If you subscribe to our newsletter, we may send you:
- product updates,
- promotions,
- exclusive offers,
- and marketing emails.
You can unsubscribe at any time using the unsubscribe link included in our emails.
- PAYMENT PROVIDERS
All payments on Toronto Shades are processed securely through trusted payment providers such as:
- PayPal
- Credit card processors
- Shopify Payments
We do not store complete payment details on our servers.
- SHIPPING INFORMATION
To deliver your order successfully, we may share shipping details with delivery partners and logistics providers.
This may include:
- your name,
- shipping address,
- phone number,
- and email address.
Your information is only used for order fulfillment and delivery updates.
- SOCIAL MEDIA
Toronto Shades may use social media integrations including:
- TikTok
These platforms may collect data according to their own privacy policies when you interact with our content.
- ANALYTICS AND ADVERTISING
We may use analytics and advertising tools such as:
- Google Analytics
- Meta Pixel (Facebook Pixel)
- Google Ads
These tools help us understand website traffic, improve advertising campaigns, and create a better shopping experience.
- YOUR PRIVACY RIGHTS
You have the right to:
- request access to your personal data,
- correct inaccurate information,
- request deletion of your information,
- unsubscribe from marketing communications,
- and request information about how your data is used.
To exercise any of these rights, please contact us at:
- DATA SECURITY
We use secure technologies, encryption, and protected systems to help safeguard your personal information from unauthorized access or misuse.
- DATA RETENTION
We only retain customer information for as long as necessary to:
- fulfill orders,
- comply with legal obligations,
- resolve disputes,
- and maintain business records.
- POLICY UPDATES
Toronto Shades reserves the right to update this Privacy Policy at any time. Changes will be posted on this page immediately after updates are made.
- CONTACT US
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Toronto Shades
info@toronto-shades.com